NOVO IP-GSM
THE DIGITAL CAREPHONE SYSTEM
Your standart for digital carephones
Future-oriented IP telephony with LAN interface, GSM module and CMP complete
With the NOVO IP-GSM telecare system, you take a decisive step towards the future with NEAT. You rely on state-of-the-art IP telephony for true digital voice transmission. Even in the event of a possible disconnection from the Internet, the subscriber remains reliably connected to the teleca center with a GSM module for the transmission of voice and data.
NOVO IP-GSM is thus the ideal solution for all connections with an Ethernet or LAN interface and also offers extra security with a mobile radio backup. With NEAT M2M flat rate, you also reliably have your monthly data usage costs under control.

MORE TIME AND SPACE FOR CARE
The digital change in the care of the elderly is the key to more efficiency and thus also to more time in the care of each individual person. With the introduction of the first digital telecommunications system NOVO, NEAT has in 2017 established a new standard.

NOVO IP-GSM
With the CMP license package, you and your customers enjoy all the benefits of NEAT Care Cloud and CMP Care Management Portal.
In addition to permanent online monitoring, this includes remote administration and programming of accessories as well as remote updates. In addition, you can use the comprehensive NEAT support both by phone and online.
BASIC FUNCTIONALITY
Care insurance accreditation
Free access to the CMP portal
NEAT M2M service – fixed rate – monthly invoicing
No activation or deactivation of M2M cards is required
Optimized national and international roaming
OTHER FUNCTIONALITIES
Optimized national and international roaming
Devices available on delivery in the portal because they have already been entered by NEAT (device type, serial number, mobile phone number)
GSM module for voice transmission and modern IP protocols
Data connection to NEAT Care Cloud via mobile network
TAE interface for old telephone connections with audio protocols
Multi-protocol compatible (SCAIP, NEAT TALK NG and others, depending on the transmission path used)
Remote home / away
Call acceptance on the device
Message day key to CMP
Cancellation of calls on the spot
SmartLock operation (expected to be available in Q2 / 2021)
Free updates in case of critical errors
Fast programming locally (offline on PC – download)
Fast programming remote control (online installation)
INCLUDED SERVICE
Devices available in the portal at the time of delivery because they have already been entered with NEAT (device type, serial number, mobile phone number)
Free updates in case of critical errors
Fast programming locally (offline on PC – download)
Fast programming remote control (online installation)
HIGHLIGTS
FAST OVERVIEW
You always have everything monitored via our online portal CMP. In this way, any errors can be identified and corrected at an early stage.
TIME SAVING FEATURES
NOVO can be conveniently controlled and remotely controlled – employees have more time for core tasks
ALWAYS UP-TO-DATE
Thanks to regular updates, NOVO always remains functional. Depending on the CMP package, malfunctions can also be resolved online.
CAN BE INTEGRATED EVERYWHERE
With its digital connection, NOVO can be easily integrated into any environment and any care scenario.
CAN BE INSTALLED WITHOUT CONTACT
With its plug & play functionality, NOVO can be delivered and installed without direct contact with the emergency call customer / citizen.
ALWAYS RELIABLE CONNECTED
The NOVO family offers the right connections for maximum reliable connection to every network and every requirement.