THE DIGITAL CAREPHONE SYSTEM
Your standart for digital carephones
Future-oriented IP telephony with downward compatible 4G module and all CMP benefits
With NOVO 4G you are up to date in all areas of modern telecommunications in the telecommunications sector. Subscribers communicate using VoIP technology for pure digital communication. For this purpose, NOVO uses 4G, the 4G network depending on availability for maximum speed and thus also cost-effective voice and data transmission.
If 4G is not available, the device is backward compatible and uses the 2G standard. Thanks to its groundbreaking technology and the comprehensive convenience of the CMP GOLD license package, the NOVO 4G GOLD is a maximum reliable solution for subscribers and a future-proof investment.
MORE TIME AND SPACE FOR CARE
The digital change in the care of the elderly is the key to more efficiency and thus also to more time in the care of each individual person. With the introduction of the first digital telecommunications system NOVO, NEAT has in 2017 established a new standard.
Enjoy all the benefits of CMP.
With the CMP license package, you benefit from all the benefits of NEAT Care Cloud. Thanks to remote updates and remote programming, you save annoying and time-consuming customer trips, for example. Handling of the accessory is also possible remotely. In addition, NEAT offers you the best possible support by phone and online.
Approval of care insurance – no. 52.40.01.1090
Free access to the CMP portal
Incl. CMP license package
NEAT M2M service – fixed rate – monthly invoicing
No activation or deactivation of M2M cards is required
PIN and APN management
Optimized national and international roaming
LAN interface for true digital voice transmission (VoIP)
Using LTE connection for VoIP
Use the 4G network when available with backup 2G
GSM module for voice transmission and modern IP protocols
Data connection to NEAT Care Cloud via mobile and fixed IP network
Possibility of several protocols (SCAIP, NEAT TALK NG and others, depending on the transmission path used)
Remote home / away
Call acceptance on the device
Message day status to CMP
Cancellation of calls on the spot
SmartLock operation (expected to be available in Q2 / 2021)
Devices available in the portal at the time of delivery because they have already been entered with NEAT (device type, serial number, mobile phone number)
Free updates in case of critical errors
Fast programming locally (offline on PC – download)
Fast programming remote control (online installation)
You always have everything monitored via our online portal CMP. In this way, any errors can be identified and corrected at an early stage.
TIME SAVING FEATURES
NOVO can be conveniently controlled and remotely controlled – employees have more time for core tasks
Thanks to regular updates, NOVO always remains functional. Depending on the CMP package, malfunctions can also be resolved online.
CAN BE INTEGRATED EVERYWHERE
With its digital connection, NOVO can be easily integrated into any environment and any care scenario.
CAN BE INSTALLED WITHOUT CONTACT
With its plug & play functionality, NOVO can be delivered and installed without direct contact with the emergency call customer / citizen.
ALWAYS RELIABLE CONNECTED
The NOVO family offers the right connections for maximum reliable connection to every network and every requirement.